Introduction
Logix Dive (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (logixdive.com) or use our cybersecurity and IT services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website or phone (+92 307 4748815)
- Request information about our services
- Subscribe to our newsletters or updates
- Engage our cybersecurity consulting services
- Participate in security assessments or training programs
This may include:
- Name and contact information (email, phone, address)
- Company/organization details
- Job title and professional information
- Technical requirements and system specifications
- Communications and correspondence with us
Technical Information
We automatically collect certain technical information when you visit our website:
- IP addresses and device identifiers
- Browser type and version
- Operating system information
- Pages visited and time spent on our site
- Referral sources and website navigation patterns
- Cookies and similar tracking technologies
Service-Related Information
When providing our cybersecurity services, we may collect:
- Network configuration and security assessment data
- System logs and security event information
- Vulnerability scan results and security metrics
- Incident response and forensic data
- Training completion records and certifications
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- Provide cybersecurity consulting and IT solutions
- Conduct vulnerability assessments and security audits
- Implement network security and endpoint protection
- Deliver cyber training programs and security awareness
- Provide 24/7 security monitoring and support
- Develop incident response plans and security policies
Communication
- Respond to your inquiries and service requests
- Send service updates and security alerts
- Provide technical support and customer service
- Share cybersecurity best practices and industry insights
Business Operations
- Improve our services and website functionality
- Analyze usage patterns and service effectiveness
- Comply with legal and regulatory requirements
- Protect against fraud and unauthorized access
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We may share information with trusted third-party vendors who assist us in:
- Website hosting and maintenance
- Cloud infrastructure services
- Security monitoring and threat intelligence
- Payment processing (if applicable)
- Professional services and support
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes, court orders, or government requests
- Protect our rights, property, or safety
- Investigate potential security breaches or fraud
- Enforce our terms of service or other agreements
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.
Data Security
As a cybersecurity company, we implement robust security measures to protect your information:
Technical Safeguards
- Advanced encryption for data transmission and storage (TLS/SSL)
- Secure network infrastructure with intrusion detection systems
- Multi-factor authentication and access controls
- Regular security assessments and penetration testing
- Malware and virus protection across all systems
Administrative Safeguards
- Employee training on data protection and privacy
- Strict access controls and need-to-know principles
- Regular security policy updates and compliance monitoring
- Incident response procedures for data breaches
- Vendor security assessments and contracts
Physical Safeguards
- Secure data centers with controlled access
- Environmental controls and monitoring
- Backup and disaster recovery procedures
- Secure disposal of hardware and storage media
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, regulatory, or contractual obligations
- Resolve disputes and enforce our agreements
- Maintain security and prevent fraud
When information is no longer needed, we securely delete or anonymize it according to our data retention policies.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
- Request access to your personal information
- Obtain copies of your data in a portable format
- Receive information about how your data is processed
Correction and Updates
- Request correction of inaccurate or incomplete information
- Update your contact preferences and communication settings
- Modify or delete information where technically feasible
Deletion and Restriction
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Withdraw consent where processing is based on consent
Communication Preferences
- Opt out of marketing communications
- Choose communication methods and frequencies
- Unsubscribe from newsletters and updates
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance website functionality and user experience
- Analyze website traffic and usage patterns
- Remember your preferences and settings
- Provide security features and fraud protection
You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
Third-Party Links and Services
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
International Data Transfers
If you are located outside of Pakistan, please note that your information may be transferred to and processed in Pakistan or other countries where we operate. We ensure appropriate safeguards are in place for international data transfers.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the “Last Updated” date
- Sending email notifications for significant changes
- Providing notice through our services or website
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Logix Dive
Phone: +92 307 4748815
Website: logixdive.com
Email: [Insert your contact email]
Data Protection Officer
Email: [Insert DPO email if applicable]
We are committed to addressing your privacy concerns promptly and transparently.
Compliance and Certifications
Logix Dive is committed to maintaining the highest standards of data protection and privacy. We regularly review our practices to ensure compliance with applicable privacy laws and industry standards.
This Privacy Policy is designed to be comprehensive and transparent about our data practices. If you need clarification on any section or have specific privacy concerns, please don’t hesitate to contact us.