On-site Support Services
Expert IT and Network Assistance, Delivered Directly at Your Location
When it comes to managing critical network infrastructure and enterprise systems, some issues demand physical presence and hands-on expertise. Logixdive’s On-site Support Services deliver exactly that—certified professionals deployed to your location to diagnose, resolve, and optimize your IT environment with precision and speed.
Whether you’re facing network outages, hardware failures, or system upgrades, our on-site engineers work seamlessly with your internal teams to restore functionality, ensure compliance, and minimize operational disruption.
Real-Time Troubleshooting and Incident Resolution
Our engineers provide fast, on-the-ground support for critical failures, degraded performance, or security incidents that require direct intervention.
We handle:
Hardware diagnostics and replacement
Network connectivity issues
Routing/switching configuration problems
Firewall, VPN, and access control troubleshooting
System crashes and recovery efforts
Scheduled Maintenance and Health Checks
Keep your IT environment in peak condition with scheduled, on-site visits for proactive maintenance.
Services include:
Network device inspection and firmware updates
Patch management and vulnerability checks
Cabling, rack, and power audits
System tuning and optimization
Compliance verification
Infrastructure Deployment and Upgrades
From setting up new network segments to integrating enterprise solutions, our team offers hands-on deployment services tailored to your environment.
Deployment support includes:
Router, switch, firewall, and wireless AP installation
Server racking, cabling, and configuration
New office or branch network setup
Migration and integration support
Emergency Response and Business Continuity
In the event of major incidents, Logixdive dispatches on-site resources rapidly to mitigate damage and restore services.
We support:
Disaster recovery operations
Redundant network restoration
Data center emergency response
Backup system configuration
Why Choose Logixdive for On-site Support?
Certified Wireless Experts
Our engineers hold certifications in CWNP, Cisco, Aruba, and more—ensuring professional-grade planning and deployment.
Custom-Built Solutions
We tailor wireless networks to your business size, industry, and facility layout—ensuring no overkill or underperformance.
Cross-Vendor Expertise
We deploy solutions using leading vendors like Cisco, Ubiquiti, Aruba, Ruckus, Huawei, and TP-Link.
Performance and Security First
Every deployment is optimized for maximum coverage and uptime, with built-in enterprise-grade security from day one.
End-to-End Delivery
From survey to cabling to controller setup, we manage the entire lifecycle of your wireless deployment.
